Customer service

Terravision is obliged to carry passengers and their baggage with valid tickets according to the regulations set hereto. The company is also oblige to reduc...

Timetables published on  www.terravision.eu are approximate. The company reserves the right to change them, informing users of the reasons for change as wel...

Unless due to reasons beyond Terravision’s control, should the bus carrying the passenger be unable to complete the journey before reaching the passenger’s ...

Terravision is not liable for circumstances beyond their reasonable control. The following are examples of events beyond the company’s reasonable control: w...

Terravision shall reimburse damages incurred due to its negligence in the event of passenger death or personal injury.

Terravision is not liable for the service quality provided by airline companies or for any flight delays or cancellations.